Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information at chipsconnect.org.
Our Commitment to Privacy
At chipsconnect.org, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our social casino gaming platform.
This policy applies to all users of our website and services. By creating an account or using our platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.
Information We Collect
We collect several types of information to provide and improve our services:
- Personal Information: When you register, we collect your username, email address, and password. This information is necessary to create and maintain your account.
- Gaming Data: We track your game progress, coin balance, achievements, and gaming preferences to provide a personalized experience.
- Device Information: We automatically collect information about your device, including IP address, browser type, operating system, and device identifiers.
- Usage Data: We collect information about how you interact with our platform, including pages visited, games played, and time spent on our site.
- Communication Data: If you contact our support team, we may retain records of your communications with us.
How We Use Your Information
We use the collected information for several purposes:
- To create and maintain your user account
- To provide access to our games and features
- To track your gaming progress and coin balance
- To personalize your gaming experience
- To communicate with you about your account and our services
- To provide customer support and respond to your inquiries
- To improve our platform and develop new features
- To ensure platform security and prevent fraud
- To comply with legal obligations and enforce our terms
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform, provided they agree to keep your information confidential.
- Legal Requirements: We may disclose information if required by law, regulation, or legal process.
- Safety and Security: We may share information to protect the rights, property, or safety of our users, our platform, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission and storage
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Secure hosting infrastructure and firewalls
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:
- Account information is retained while your account is active
- Gaming data and progress are maintained to preserve your experience
- Communication records are kept for customer support purposes
- Some data may be retained longer to comply with legal obligations
Your Rights and Choices
You have several rights regarding your personal information:
- Access: You can request access to the personal information we hold about you
- Correction: You can update or correct your account information at any time
- Deletion: You can request deletion of your account and associated data
- Portability: You can request a copy of your data in a machine-readable format
- Objection: You can object to certain types of data processing
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our platform is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from someone under 18, we will take steps to delete such information promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and provide appropriate safeguards for your information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and indicating the date of the last revision.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: info@chipsconnect.org
Response Time: We aim to respond to all privacy-related inquiries within 30 days.
Last updated: August 2025